General Information

When you use our store services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it.

Management of Personal Data

Our website collects data to operate effectively and provide you the best experiences with our services. You provide some of this data directly, when you input your details. We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device.

How We Use Your Information

Our website uses the data we collect to operate our business and provide the services we offer, as well as to send communications.

Sharing Your Information

We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized.

For example, we share your content with third parties when you tell us to do so. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction.

Our Privacy Policy

Financial details entered onto this site during the payment process will not be stored or retained by Bespoke Brownies.

We receive your name and address, email address and phone number if you enter these details. If you want this data deleted please contact us and this will be done. No information is ever passed on to third parties. No information is ever used for marketing.

Payment Method

We use iZettle for the payment process. You do not need an account and credit & debit cards are accepted. If you would rather pay by bank transfer or by cheque, contact us and this can be arranged.

Cancellations

If you need to cancel your order please get in touch with us as soon as possible, we cannot give refunds if costs have been incurred.

Complaints

In the unlikely event that you are unhappy with your brownies, let us know immediately and we will do our utmost to resolve any issues.